Information We Collect

We gather different types of information depending on how you use our platform. The data we collect helps us provide better financial analysis tools and personalized insights.

Information You Provide Directly

When you create an account or contact us, you might share:

• Name and email address for account creation
• Company name and role for business accounts
• Phone number if you choose to provide it
• Payment information processed through secure third-party providers
• Messages and correspondence when you contact our support team

Automatically Collected Data

Our systems collect certain information automatically when you visit our site:

• IP address and approximate geographic location
• Browser type and operating system details
• Pages visited and time spent on each page
• Referring website and search terms used
• Device identifiers and screen resolution

Usage and Analytics Data

We track how you interact with our platform to improve your experience. This includes which features you use most, reports you generate, and analysis tools you access.

How We Use Your Information

Your data serves specific purposes that benefit your experience with our platform. We don't sell your personal information to third parties.

Purpose	Description
Service Delivery	Providing access to financial analysis tools, generating reports, and maintaining your account
Platform Improvement	Analyzing usage patterns to enhance features and develop new analytical capabilities
Customer Support	Responding to inquiries, troubleshooting issues, and providing technical assistance
Communication	Sending important updates about your account, service changes, and relevant industry insights
Security	Protecting against fraud, unauthorized access, and ensuring platform integrity

Data Sharing and Third Parties

We share your information only when necessary to operate our services or when required by law.

Service Providers

We work with trusted partners who help us deliver our platform. These include cloud hosting providers, payment processors, and email service providers. All partners sign agreements requiring them to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose information when required by South Korean law, court orders, or government requests. This includes compliance with financial regulations and responding to valid legal processes.

Business Transfers

If Voltislume is involved in a merger or acquisition, your information may be transferred to the new entity. You'll be notified before this happens, and the new owner must honor this privacy policy.

We don't sell user data to advertisers or use it for purposes unrelated to our financial analysis services.

Your Rights and Control

Under South Korean law, you have significant control over your personal information. Here's what you can do:

To exercise these rights, email us at support@voltislume.com with your request. We'll verify your identity before processing requests to protect your information.

Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or destruction.

Technical Safeguards

• End-to-end encryption for data transmission using TLS 1.3 protocol
• Encrypted storage for sensitive personal and financial information
• Regular security audits and penetration testing by independent firms
• Multi-factor authentication options for account access
• Automated monitoring systems that detect suspicious activity

Organizational Measures

• Staff training on data protection and privacy best practices
• Limited access to personal data based on job requirements
• Confidentiality agreements with all employees and contractors
• Documented incident response procedures for potential breaches

Data Retention and Deletion

We keep your information only as long as necessary for the purposes outlined in this policy or as required by law.

Active Account Data

While your account remains active, we retain your personal information and usage data to provide continuous service. You can delete specific data through your account settings at any time.

Closed Account Data

After you close your account, we delete most personal information within 90 days. Some data may be retained longer for specific reasons:

• Financial records kept for 5 years per South Korean tax regulations
• Legal dispute documentation retained until matters are resolved
• Anonymized analytics data used for service improvement
• Security logs maintained for fraud prevention purposes

Backup Systems

Deleted data may persist in backup systems for up to 30 days before permanent removal. These backups are encrypted and inaccessible except for disaster recovery purposes.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance functionality and understand user behavior.

Essential Cookies

These cookies are necessary for the platform to function. They handle session management, security verification, and load balancing. You can't disable these while using our services.

Analytics Cookies

We use analytics tools to understand how visitors interact with our site. This helps us identify popular features and areas needing improvement. You can opt out through your browser settings or our cookie preference center.

Preference Cookies

These remember your settings and choices, like language preferences or dashboard layouts. Disabling them means you'll need to reset preferences each visit.

Most browsers allow you to control cookies through settings. Keep in mind that blocking certain cookies may affect platform functionality.

International Data Transfers

Voltislume primarily operates within South Korea, but some service providers may process data in other countries.

When we transfer data internationally, we ensure adequate protection through:

• Standard contractual clauses approved by regulatory authorities
• Verification that receiving countries have adequate protection laws
• Additional security measures for sensitive information transfers

Your data may be transferred to servers in countries including Japan, Singapore, and the United States where our infrastructure partners operate. These transfers comply with South Korean data protection requirements.

Children's Privacy

Voltislume's financial analysis platform is designed for business professionals and organizations. We don't knowingly collect information from individuals under 14 years of age.

If we discover that we've inadvertently collected data from someone under 14, we'll delete it immediately. Parents or guardians who believe their child has provided information to us should contact support@voltislume.com.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements.

When we make significant changes, we'll notify you through:

• Email to your registered address at least 30 days before changes take effect
• Prominent notice on our platform homepage
• In-app notifications when you next log in

The updated policy will show a new "Last Updated" date at the top. Continued use of our platform after changes take effect means you accept the revised policy.